Return & Refund Policy

1. Returns

Eligibility: Items can be returned within 7 days of receiving your order, provided they are unused, in the original packaging, and in the same condition as when you received them.
Proof of Purchase: To complete your return, we require a receipt or proof of purchase or your order number.

2. Process for Returns

Contact Us: To initiate a return, please contact our Customer Support team at [email/phone number] with your order details.
Shipping Returns: After receiving approval, you’ll receive instructions on where to ship the return. You are responsible for the cost of return shipping unless the item is defective or we made an error. We recommend using a trackable shipping service for your return, as we are not responsible for items lost in transit.
Inspection & Approval: Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund based on the condition of the item.

3. Refunds

Processing Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.
Late or Missing Refunds: If you haven’t received a refund within the expected time frame, please check with your bank or contact your credit card company, as processing times vary. If you still need help, contact us at [email/phone number].

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at [email/phone number] to arrange an exchange.

5. Sale Items

Only regular-priced items may be refunded. Sale items are final sale and cannot be refunded.

6. Cancellations

Orders can be canceled within 24 hours of placing the order for a full refund. After this period, if the order has been processed or shipped, it will be treated as a return.